Professional Resume - Insurance Brokerage/ Risk Management

James E. Janner Jr.
Davie, FL
tel 310-770-4858
Internet jjanner@jannermedia.net

Summary of Qualifications

v  Strong risk and account management skills, obtained from over a decade of working with both Fortune 1,000 and middle market clients for national and regional insurance brokers—effectively serving as each client's risk management function.

v  Competitive marketing of complex and specialty risks during all phases of the past two underwriting cycles. Proactive management of client expectations of the marketplace.

v  Effective daily management of the performance of risk financing of property and casualty claims (including Products, Intellectual Property, Directors and Officers and Employment Practices Liability) for a major entertainment hardware and software developer, publisher and distributor.

v  Consistent, selective and successful development and application of leading-edge results-driven information technology tools, including claim life-cycle administration, risk and financial analysis models and multimedia presentations in Windows stand-alone, Internet and intranet environments.

v  Excellent communication and negotiation skills, both oral and written, gained from extensive daily contact with clients, insurance companies (underwriting and claims adjusting operations, underwriting management) and brokers—and legal counsel for each of them.

Employment History

8/2003 to 8/2005: DWP/USI, Torrance, CA
Position: Client Services Manager, Property & Casualty

Duties: Primary management of a team responsible for over nine million dollars of annual property and casualty insurance premium. Responsible for all aspects of client management, including marketing of renewals, presentations, analysis and the early identification and resolution of opportunities and problems. Clients are in a broad range of industries and risk profiles, including manufacturing, construction, hospitality, new technology and light manufacturing. Accomplishments: Completed major clean-up of open items on the book of the largest producer of the office. Successfully collected over one million dollars of premiums formerly in dispute or in late pay status. Reported to branch operations manager, indirect supervision of Account Manager and Junior Account Manager.

5/95 to 7/2003: Aegis Risk Management, Torrance, CA
Position: Senior Account Manager, Property & Casualty

Duties: Primary responsibility for risk management of entertainment hardware and software developer/publisher/distributor with revenues of several hundred million dollars. Total annual premium under direct management exceeded $2,100,000. Managed complex property and liability claims for agency, including all Products, Intellectual Property, Directors and Officers and Employment Practices Liability claims. Designed, negotiated and implemented insurance and risk management programs for larger clients. Conducted regular seminars for clients and staff on insurance coverage topics and issues. Accomplishments: Successful resolution of numerous complex tort liability insurance coverage disputes for claims arising from consumers, employees, licensees, licensors and others. Effective and timely development and implementation of incident handling training and software for new-technology arcades. Development of new clients in partnership with producers. Rebuilt agency relationship with numerous existing clients. Reported to agency principals.

3/94 to 5/95: William F. Hooper, Inc., Los Angeles, CA
Position: Large Account Specialist

Duties: Primary responsibility for management of risk and insurance for large commercial clients (primarily mature and emerging technology-based entertainment industries) of a regional broker. Full responsibility for negotiation of insurance terms and conditions of selected clients. Managed complex property and liability claims under supervision of agency principal. Accomplishments: Averted insurer's denial of employment practices liability coverage, without resorting to litigation. Improved efficiency of client's utilization of insurance by effective communication of total cost-of-risk, via design and implementation of risk management information systems. Reported to agency principal.

8/91 to 2/94: Alexander & Alexander, Costa Mesa, CA
Position: Account Manager

Duties: Responsibility for management of risk and insurance for large commercial clients (primarily emerging technology industries) of an international broker. Full responsibility for negotiation of insurance terms and conditions of selected clients. Managed complex claims under minimal supervision of home office claims manager. Accomplishments: Solely responsible for design and marketing of biotechnology risk management and insurance program. Designed, implemented and maintained Excel and Toolbook (Windows programming tool) based loss forecasting, retention analysis, NPV analysis, historical and projected program comparison models in use by clients and office teams. Reported to Account Executive, supervised Account Assistant.

Professional

Holds IIA Associate in Risk Management (ARM) designation, and California state property and casualty insurance broker/agent license since 1991.

Technical

Experienced in Sagitta and TAM agency management software. Strong proficiency in Windows® XP environment; advanced business process expertise across entire Microsoft® Office family.

Education

Attended the University of Washington, Seattle, WA with studies in Journalism and Economics. Retired Navy Air Reservist (Intelligence), Honorable Discharge, held appropriate security clearances.


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